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WholesaleTerms and Information


  
We only offer our wholesale pricing to legitimate shop owners. Legitimate shop owners are brick and mortar stores or online stores that will be purchasing our products for the sole purpose of reselling them in their shop or on the internet. Because we only offer our wholesale pricing to legitimate shop owners, you must include your TID number on the application when requesting access to our site. In addition to providing the number on your application, we must also receive a COPY of this number for our files. This copy can be emailed to us or you may mail it to us at the address we have listed. We will not approve access without it. We also reserve the right to further confirm that you are an actual shop owner by requesting additional information from you before approving access to our site.
If mailing a copy of your resale number, please mail to the following address:
The Tole Hole
308 W. 7th St.
Seymour, In. 47274

ONLINE SELLERS PLEASE NOTE

We do not have a problem with our products being sold in your online shop. However, our pictures,descriptions and ALL content that appears on our site are OUR copyright material, and CAN NOT under any circumstances be used on your site! Failure to comply with this policy will result in us taking necessary action to cease this activity from occuring which can result as far as us having your site shut down. Further, you will be banned from our wholesale site. We take copyright theft very seriously and will not tolerate it under any circumstances.

We do not offer a drop ship program.

Wholesale Terms, Shipping & Order Information

General
All prices, policies, and terms are subject to change without notice. All prices are wholesale.
Minimum Initial Order
Minimum initial order is $100 before shipping. Minimum for reorders is $50 before shipping. Any orders received that do not meet minimum requirements, will be adjusted to meet the minimum or be cancelled.
Because all of our items are handmade by us, items will be ready to ship within 2 weeks. However, during peak buying times, there may be an occassional delay. Peak buying times would be January and February, and then again in July-November. If you are ordering during a peak time, please email us for your exact shipping time at tolehole@hotmail.com.
 
Shipping
All shipping charges are exact. Shipping will be added to order. All wholesale orders will ship via UPS.
 
Payment
We accept Visa, Master Card,American Express,Discover, PayPal, Money Order, and checks. All payments by check will require bank clearance before product is shipped.
Your charge card will not be billed until time of shipping.
Orders
All orders must include resale tax-exempt number and telephone number.
Returned Checks
There is a $30.00 returned item fee on all returned checks. Each time the check is presented to the bank and returned there will be a $30.00 charge assessed to your account. You will also be responsible for any legal fees arising from our attempt to collect returned checks. Account will then be CREDIT CARD ONLY.
 
Returns
No returns without approval of our office. There is a 20% restocking fee on all unauthorized returns. All returned merchandise must be in original packaging. You will be responsible for the cost of returning the shipment.
Damages
If damage occurs during shipping, please keep the original carton and packing for inspection by Carrier and notify tolehole@hotmail.com. Either credit will be applied to your account and taken off your next order or we will replace the damaged items. All damage claims must be made within 5 business days of receiving your shipment.
 
Backorders
We always try to ship our orders complete,however,we may occasionally have to back order an item. You will only be charged for that item when it is shipped to you. We will ship your back ordered item as soon as it is available. Thanks for your patience.
Questions?
Please don't hesitate to e-mail me at tolehole@hotmail.com

If you agree to our terms, are a legitimate store owner, and have a current TID, then click below to request access to our wholesale site.

***Please note that a COPY of your current TID must also be sent in either a seperate email to tolehole@hotmail.com, or mailed to the address listed above in order for your application to be completed. Thank you.***
 


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